Frequently Asked Questions (FAQ)

Are there any extra costs?

There is no extra cost, if you don’t seek additional services. 

Can I get a refund on a template?

Once the template is chosen and ordered, it is non-refundable. 

How can I resolve any issues during the billing process?

If there is any problem with the payment or understanding the payment process, please send us an email, and we will certainly get back to you, as soon as possible. 

How do I access my account?

There is no need for our service. Instant downloadable files will be provided. 

How will I receive the CV?

Instant download after the checkout.

In what format can I download the CV templates?

Docx, PDF, PSD, AI

What happens if I never get the confirmation email?

Send us an email with the invoice id.

Which method of payment can I use?

Paypal, mastarcard, visa, american express